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Returns And Exchanges

RETURN: If an item doesn't work out we've made returns simple! Unwashed, unworn and unused merchandise can be returned for store credit. Items must be returned to us within 14 business days of receiving the order to get store credit.

Simply email us at info@shop27west.com to begin the return process. Return shipping is at your expense.

Once your return has been authorized and shipped, please keep records of your tracking information. Once we receive your return, it will be processed within 1-3 business days. You will then be issued an online store credit code in the amount of the item returned minus the shipping cost.

EXCHANGE:  Because of the rate at which online items sell out we cannot offer online exchanges. If you would like a different size or style please return the item you want to exchange and then place a new order for the item you would like instead.  

FINAL SALE: Please note, sale items are final sale. Similarly, all items sold at a discount of 40% off or more are also considered to be FINAL SALE and are not eligible for return or exchange.

 

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