RETURNS, EXCHANGES & FINAL SALE

RETURN: If an item doesn't work out, we've made returns simple! Unwashed, unworn, and unused merchandise can be returned for store credit. All manufacturer tags must be attached to the item.

Items must be returned to us within 14 days of receiving the order to qualify for store credit.

To begin the return process, please email us at info@shop27west.com. Return shipping is at the customer’s expense.

Once your return has been authorized and shipped, please keep records of your tracking information. After we receive your return, it will be processed within 1–3 business days. You will then be issued an online store credit code in the amount of the item returned, minus the original shipping cost.

EXCHANGE: Due to the rate at which online items sell out, we cannot offer online exchanges. If you would like a different size or style, please return the item and place a new order for the desired item.

FINAL SALE: Sale items are final sale. All items discounted 40% off or more are also considered FINAL SALE and are not eligible for return or exchange.